Hi, I'm Julia!
I'm a UX Researcher focused on transforming research data into business impact.
My experience in customer service has taught me to listen and welcome users. In my work, I combine this empathy with communication and strategic vision to solve problems.
To see my full experience, including customer service, please visit my general CV .
Research projects
Context
The research below was conducted for Ident, an online dentistry course platform whose purpose is to support dentists throughout their careers. The more than 10,000 subscribers are dentistry students, professionals and candidates for public exams.
The research is in chronological order, I recommend that you read it in that order.
Key hard skills
UX Research
Data analysis;
Atomic research;
Benchmarking;
Desk Research;
In-depth interviews;
Questionnaires;
Usability testing.
UX Design
Journey mapping;
Service mapping;
People;
Hypothesis prioritization;
Prototyping;
Hypothesis validation.
Main tools
Maze
Various research tools
Optimal Workshop
Various research tools
Mixpanel
Data analysis
Hotjar
Data analysis
Condens
Qualitative data analysis
Dovetail
Qualitative data analysis
Typeform
Preparation of questionnaires
Figma
Prototyping and UI Design
Notion
Documentation and organization
Miro
Collaboration
Opinion
“Julia is an exceptional professional, able to integrate easily into any team and contribute significantly to the success of projects. In addition to her remarkable technical competence in research , she has a strong capacity for self-management, ensuring the delivery of high-quality results within the stipulated deadlines. She knows how to deal with different opinions and receive feedback.
Therefore, if you have the opportunity to work with Julia, make the most of it, because you will be dealing with a person whose commitment and excellence stand out in any professional environment."
Isabella Maciel
Worked on the same team as me, in the role of Product Owner - Ident